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Hi, I’m Nick.
I love making impactful things and solving complex problems for people — like you.
I’m a design leader with over 15 years of experience helping teams expand their capacity for impact.
View my case studies →
Selected Case Studies
Most of my work is under NDA. If you’d like to discuss my work further, get in touch. →
Magnum Ops (MO) for United States Department of State
Building CX Capacity for US Passport Services →
Humana, Inc.
Enabling design at scale for better health outcomes →
Santander Bank, N.A.
Building a UX team for digital banking →
Vertex Pharmaceuticals
Discovering the lab of the future →
Mendix, acquired by Siemens
Defining UX for low-code →
I’m passionate about solving complex problems and crafting meaningful solutions that make a difference in people’s lives.
I’ll work with you to streamline your design and strategy processes, de-risk your decision-making, and enable your team’s growth.
I like to meet people where they are, and figure out where they need to go to and how to get there. That includes figuring out how we want to work, or even talk about or frame what we’re doing. I draw on a variety of practices to discover what works for each team.
Whether you’re looking to grow your business, solve complex challenges, or explore new opportunities, I’m here to help you navigate the journey and achieve your goals. My goal is to help teams cut through the noise, enabling them to focus on making impactful decisions.
Testimonials
Nick was our team’s DesignOps lead. He made space for us to collaborate and review each other’s work. Nick helped us define what sort of work we should be doing in the middle of an agile transformation. He was always pushing to get to the root issues and strategic conversations.
Jason James
AVP, Lead User Experience & Conversation Designer, Santander Bank, N.A.
Nick demonstrated exceptional dedication and insight. His approach to understanding our customer base was thorough and multifaceted. His comprehensive methods not only enhanced our team’s understanding of our audience but also pinpointed crucial areas for improvement..
Albert Dooley
Lead Product Manager for Data Governance Capabilities, Humana
Nick is one of those rare people whose impressive technical expertise is somehow eclipsed by his friendly and approachable demeanor. He has proved again and again that he’s not only the expert you need to solve complex challenges but also a consummate professional who is dedicated to the team’s success.
Jeffrey James
UX & Interactive Design Leader
Nick is highly organized, coming up with new and innovative ideas, and is able to push any work to the next level. He has a deep understanding of UX, and I would not hesitate to work with him again. He would be valuable to any organization.
Renard Ritchie
Lead Web Designer, Homesite Insurance