Selected Case Studies

Most of my work is under NDA. If you’d like to discuss my work further, get in touch. →

Magnum Ops (MO) for United States Department of State

Building CX Capacity for US Passport Services →

Humana, Inc.

Enabling design at scale for better health outcomes →

Santander Bank, N.A.

Building a UX team for digital banking →

Vertex Pharmaceuticals

Discovering the lab of the future →

Mendix, acquired by Siemens

Defining UX for low-code →